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Dharmsala Tea Company holds ISO 9001:2008 and the HACCP certifications, which ensure the use of organic inputs that continually enrich the soil. They have also undertaken several social activities for the socio-economic benefit of the farmer community, which forms the basis for sustainability. Further, they support local artists, by incorporating miniature artworks of local Kangra artists in their product package. Since that art form is dying, they are on a mission to save it.